Once your account is created, you'll need to complete the steps shown at the bottom right of the platform.
When you're done, you'll need to load credit into your account so you can start requesting shipments. We'll help you with that here.
To dispatch your orders, you have 4 modes available:
Post Office Branch
Check the carriers enabled to receive your packages with our labels.
Pickup (Colecta)
You can request that the products be picked up from your address, choosing the days, time slots, and any of the available logistics operators.
For this option, there's currently no minimum monthly order requirement. However, keep in mind that the fewer orders you have, the higher the service cost will be.
Same Day
Same-day deliveries: a logistics operator picks up the packages and distributes them using the same vehicle. Check the established time slots for requesting pickup.
For this option, the minimum order count depends on each carrier: it can range between 10 and 15 packages per pickup.
Fulfillment
Our storage, preparation, and distribution service for orders. Through this service, we manage the entire logistics chain efficiently.
Whatever mode you have on your account, once the shipment is processed you'll need to print the label and attach it in a visible spot on the package so it can be dispatched without issues.
Labels can be downloaded from the Shipments > Pending section. Here's how:
➜ If you'd like to learn more about Envíopack and start running your e-commerce logistics with us, check out our website.
➜ If you have any questions, you can contact us through your ticket system. We're here to help!