With the Pickup service, Envíopack will come to your address to collect all the packages you have ready for pickup, at the frequency and on the days you choose, depending on the volume to be dispatched. There is no minimum number of shipments.
To sign up for this service, click on Sign up for the Pickup Service
Schedules
To coordinate pickup days and times, you'll need to contact Envíopack Support through a ticket from your Enviopack account.
If you have a new pickup address or need to change days and times, you must report it through the Contact Center, via a New Inquiry with the reason Pickups and sub-reason Modify my address / pickup days. If not reported through this channel, the information will not be updated.
If you have any questions, you can write to us through your ticket system. We're here to help!