English support
English support
Por Adrian y 1 persona más2 autores16 artículos
- Getting Started
- What happens if orders aren't ready for pickup
- What happens if there's no one at the address to dispatch
- What happens if no one comes to pick up my order
- Who picks up the orders
- Pickup Service (Colecta)
- Inquiry about the status of a shipment
- About Envíopack
- Chargeable weight (Peso aforado)
- Payment for the Service
- Damaged/Lost Shipment (Envío Siniestrado)
- How to manage a resend
- How to cancel a shipment
- A shipment couldn't be delivered
- How to view the status of a shipment
- Product weight and dimensions configuration